Delmarva Power is Warning of Phone Scammers
(Photo by Carl Court/Getty Images)
Scammers are at it again… Your caller ID may even say the call is from Delmarva Power….
Delmarva Power has received reports of scam activity in the area. The latest scam involves a caller claiming a rebate is available. The caller ID may even indicate it is from Delmarva Power. Delmarva says they see an increase in phone scams during the winter and they never offers rebates over the phone.
Here are some red flags to be aware of:
- The scammer often becomes angry and tells a customer his or her account is past due and service will be shut off if a large payment isn’t made – usually within less than an hour.
- The scammer instructs the customer to purchase a prepaid debit or credit card then to call him or her back to make a payment.
- The scammer asks the customer for the prepaid card’s receipt number and PIN number, which grants instant access to the funds loaded to the card.
A few things to keep in mind:
- Representatives will never ask a customer with a past due balance to purchase a prepaid debit card to avoid disconnection.
- Customers with a past due balance will receive multiple notifications before their power is turned off.
- If a customer ever questions the legitimacy of a call, they can call 800-375-7117.
- Never provide your social security number or any personal information to someone initiating contact with you claiming to be a representative from Delmarva power.
- Always ask to see a company ID before letting any Delmarva Power worker into your home or business.
- Never make a payment to someone coming to your door.
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